Privacy Policy
Last updated: May 7, 2023
At Cell Phone Clinic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data.
Who we are
Our website address is: https://cellphoneclinic.ca.
Information we collect
We collect personal information when you use our website, communicate with us via email, phone, or social media, or when you visit our physical store. This information may include:
- Name, address, and contact information.
- Payment information.
- Device information, such as model and serial number.
- Repair history and warranty information
How we use your information
We use your personal information to provide you with our services, process your orders, and communicate with you regarding your repair requests. We may also use your information to:
- Improve our services and website.
- Personalize your user experience.
- Respond to your inquiries and customer service requests.
- Administer promotions, surveys, or other website features.
- Comply with legal and regulatory requirements.
Disclosure of your information
We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers who help us to operate our business, such as payment processors, shipping companies, or IT providers. These service providers are required to maintain the confidentiality and security of your personal information.
We may also disclose your information if required by law or to protect our rights, property, or safety, as well as the rights, property, or safety of others.
Data security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure socket layer (SSL) encryption to protect sensitive information transmitted online, and we restrict access to your personal information to authorized employees who need it to perform their job duties.
Your rights
You have the right to access, correct, or delete your personal information that we hold, as well as to withdraw your consent for us to process your information. Please contact us at admin@cellphoneclinic.ca if you wish to exercise any of these rights.
Changes to this policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our services after any updates indicates your acceptance of the revised policy.
Contact us
If you have any questions about our Privacy Policy, please contact us:
By email: admin@cellphoneclinic.ca
By phone: (403) 827-6610
This Privacy Policy is effective as of May 7, 2023, and may be updated from time to time.